Terms of Service

Scheduling

Sessions are scheduled in advance based on trainer and client availability.

Session times are not guaranteed until confirmed.

Cancellations

Please give at least 24 hours notice when cancelling or rescheduling a session.

Sessions cancelled with less than 24 hours notice may be charged in full.

Emergencies and reasonable exceptions may be handled individually.

Late Arrivals

If you arrive late, the session may still end at the originally scheduled time.

This helps prevent delays for other clients.

Payments

Payment is due before or at the time of the scheduled session unless another arrangement has been agreed upon.

Coaching subscriptions are billed monthly.

First Session Free

The complimentary first session is available to new clients only and is limited to one free session per person.

Coaching Communication

Daily accountability coaching means reasonable check-ins, feedback, and guidance throughout the week.

It does not include guaranteed immediate responses or 24-hour availability.

Nutrition Guidance

Nutrition and food coaching provided by Guava Fitness is for general fitness, habit-building, and educational purposes.

It is not medical advice, diagnosis, treatment, or medical nutrition therapy.

Clients with medical conditions, eating disorders, food allergies requiring clinical management, pregnancy-related nutrition concerns, or other medical dietary needs should work with an appropriate licensed healthcare professional.

Exercise Risk

Physical exercise involves inherent risk of injury.

Clients are responsible for informing their trainer about injuries, limitations, medications, medical conditions, or changes in health that may affect their ability to exercise safely.

Clients should obtain medical clearance when appropriate.

Client Responsibility

Results depend on many factors, including consistency, nutrition, recovery, sleep, effort, genetics, and adherence to the agreed plan.

Guava Fitness does not guarantee specific weight-loss, muscle-gain, strength, or body-composition results.

Respect & Safety

Guava Fitness reserves the right to end a session or coaching relationship if a client behaves in a threatening, abusive, unsafe, or inappropriate manner.

Refunds

Completed training sessions are non-refundable.

Unused prepaid sessions may be handled according to the agreement made at the time of purchase.

Monthly coaching fees are non-refundable once that month's coaching period has begun.

Agreement

By purchasing, scheduling, or participating in Guava Fitness services, the client acknowledges and agrees to these terms.